More than 90% of all corporations do not have process transparency, especially in non-productive departments!
hsp transformation uses process chain analysis to achieve total process transparency right down to the workstep and the data element on the workflow level by means of structure process logics.
Visualization is the basis for a critical process reflection here.
Critical queries about visualized processes as-is unveil 99% of all process mistakes. 30% of the measures for improvement can be performed at once.
The process redesign creates organizational processes to-be that are detailed to the same extent as the processes as-is. This creates direct comparability between as-is and to-be. Improvements in efficiency of 50% are normal.
These processes to-be that provide the future process logics, the worksteps and the data elements are the perfect basis for the work of IT experts. Close coordination between the organization specialists and the IT experts is a matter of course in order to guarantee the last process step – process implementation.
The practical installation of the IT programs in the functional department, putting the new organizational processes into effect, training and support for employees and managers and the achievement of a new level of efficiency are the crucial targets for implementation.
hsp has been implementing new processes to-be for 25 years and guarantees proof of success in the form of a detailed process cost evaluation as-is versus to-be at true performance level (workstep level, workflow level) including processing time, throughput time, process costs and failure expenses in euros.
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